GENERAL

 

How can I get Minc in my office?

Minc works with HR professionals and managers of corporate companies to organise sessions at your office. Other staff members can also recommend our service. If you would like to get Minc in your office or would like more information, please fill out the contact form and we will be in touch as soon as possible.

 

How often do you visit the office?

We organise regular visits based on the needs of the company, normally either weekly, bi-weekly or monthly. We can also accommodate large one-off events with a minimum booking of 3 hours.

 

How do I book and pay for my appointment?

A booking link will be send to you via email around a week before our scheduled visit. Using our fast and easy booking system you can choose your service and time and proceed to pay online. Please note we do not accept cash payment. Online payment must be made 24hrs prior to booked appointment in order to confirm your spot.

 

Do appointments have to be pre-booked or can you accept walk-ins?

We advise pre-booking to secure a slot however we do accept walk-in appointments during any free space our Minc technician may have in her schedule. You can visit a Minc technician on the day of the session to organise an appointment and an invoice will be sent via email after your treatment. 

 

How can I change or cancel an appointment?

Please email bookings@mincbeauty.com if you would like to cancel or change an appointment.

 

What is your cancellation policy?

At Minc we understand that you have a busy and ever changing schedule, for this reason you may cancel your appointment at any time before 3 hours prior to your treatment. Within the 3-hour window, appointments may be transferred to another individual. Please email bookings@mincbeauty.com to notify us of a booking transfer.

 

Are the treatments hygienic?

Minc nail technicians follow a strict hygiene procedure for each and every manicure. All tools are sanitised and sterilised in accordance with Health and Safety standards.

 

Are your nail technicians qualified?

All of our Minc nail technicians are fully qualified and insured to carry out all nail services. Our team has been handpicked to ensure you are receiving the best possible treatment. Furthermore, all of our therapists must maintain a 4-of-5* rating in their feedback surveys in order to continue working with Minc sites. We pride ourselves on our talented, experienced and professional team. 

 

Do you offer services for men?

Absolutely! We offer a ‘Male Nail’ service for men that includes cuticle care and luxurious hand/arm massage.

NAIL TREATMENTS

 

What brand of polishes do you use?

Our technicians carry a selection of Minc approved salon professional brands including OPI, Essie, Shellac and Gelish. The technician and brand used for your particular appointment will be listed as you make your booking and on your confirmation.

Minc technicians carry a minimum of 20 regular and 25 gel polish colours (with many carrying many many more) to reflect the current season as well as classic shades. If you would like to bring a regular polish of your own to your appointment you are welcome to do so.

 

What is a gel manicure?

Gel polish is a revolutionary system that provides a flawless, glossy, chip-free manicure for up to 14 days. Minc will apply a base coat, 2-3 layers of colour and a top coat that is cured after each application using a quick an LED lamp. Gel polish can help to prevent nail splitting and breaking as it creates and strong protective layer over the nail.

 

How do should I remove gel polish?

You cannot remove gel polish in the same way as you would regular polish however there are some very easy options for gel removal with Minc. You can book a gel removal service for our next visit or alternatively you can purchase DIY at home removal wraps with your manicure for easy at-home gel polish removal.

 

What should I book if I need my gel polish removed in addition to a manicure?

If you require gel polish to be removed prior to your manicure you must book this in addition to your manicure service. The gel manicure service itself does not include a removal.

 

What are the take home removal wraps and how do I use them?

With every gel manicure you have the option to purchase easy and quick gel removal wraps that you can do yourself at home. Please watch this video for instructions on how to use them. You can also ask any of our Minc nail technicians during your treatment.

 

How long will my gel manicure last?

Gel polish should last up to 14 days chip-free. There are various factors, which can influence the longevity of your polish. Please take a look at our aftercare advice for tips on making the most out of your gel manicure.

 

How long does gel polish take to dry?

Gel polish is completely dry once cured using an LED lamp. You can go straight back to your desk without worrying about smudging or chipping your nails! 

 

Do you offer nail art services?

Yes, we regularly run nail art promotions and our nail technicians can accommodate your requests dependent on time and skill.